Tenant track
Tenant Guides
Practical walkthroughs for Tenantify tenants in Nigeria: accept your invite, pay rent securely, view your lease, and track receipts.
As a Tenantify tenant, almost everything happens in one place: your dashboard. These guides cover the five things you will do repeatedly (paying rent, downloading receipts, viewing your lease, setting up auto-pay), plus the one-time setup that makes them faster.
If you have just accepted an invitation, begin with Accepting Your Invite and continue in order. Each guide is short, specific, and assumes no prior Tenantify experience.
Step-by-step guides
Accepting Your Landlord's Invitation
beginnerOpen the invitation, set a password and Nigerian phone number, and land on your tenant dashboard. No separate email verification required.
5 min·3 min readPaying Your First Rent
beginnerPay rent via Paystack in under five minutes. Card, bank transfer, or USSD. A receipt lands in your inbox the same minute.
5 min·4 min readSetting Up Auto-Pay
beginnerSave a card during a normal Paystack payment, then turn on auto-charge. Tenantify debits your saved card on your next scheduled due date and reminds you three days before.
5 min·5 min readViewing and Signing Your Lease
beginnerOpen your tenancy agreement, read it carefully, and sign digitally. Your signature is legally binding under Nigerian electronic-transactions rules.
6 min·5 min readDownloading Your Payment Receipts
beginnerAccess any rent or service charge receipt instantly: single downloads for a month, bulk export for a tax year.
3 min·3 min readPaying Your Security Deposit
beginnerPay the one-time refundable security deposit from your dashboard. Understand the breakdown, the 3% fee, and what 'refundable' actually means.
4 min·2 min readUnderstanding Service Charge Auto-Pay
beginnerIf your estate charges a monthly service fee, you can automate it separately from rent. Here is how it works and how it differs from rent auto-charge.
4 min·3 min readSecuring Your Account
beginnerEnable two-factor authentication, change your password, and update your profile. Three minutes of setup that protects your rent payments.
5 min·3 min read
Feature catalog
Every Tenantify feature available to you as a tenant.
| Feature | What it does | Where to find it | Guide |
|---|---|---|---|
| Accept Invitation & Register | Open the invite email, set your password and Nigerian phone number (+234 format), and you are in. No separate email verification step for invited users. | Email invite → Accept link | Read |
| View & Sign Your Lease | Read your tenancy agreement and digitally sign it. Digital signatures are compliant with the Nigerian Electronic Transactions framework. | Dashboard → View Lease (quick action) | Read |
| Pay Rent via Paystack | Pay your monthly rent, service charges, or agency fees through Paystack. Choose card, bank transfer, or USSD. | Dashboard → Pay Now (payment card) | Read |
| Payment History & Receipts | Every payment generates a receipt you can download for personal tax records (relevant under the 2025 tax law). | Accessible via /payments/history | Read |
| Auto-Charge for Service Fees | Authorize recurring charges once, then Tenantify handles monthly service fees automatically, with no reminders needed. | Settings → Payment | Read |
| Security Deposit | Pay the one-time refundable security deposit from your dashboard. Understand the amount breakdown and refund conditions. | Dashboard (Security Deposit card) | Read |
| Service Charge Auto-Pay | Automate your monthly service charge payment separately from rent auto-charge. Enable, disable, and monitor from the Payments page. | Payments page | Read |
| Request Property Viewing | Schedule a property viewing with your property manager or landlord from the Appointments page. | Appointments (menu) | — |
| Account Security | Enable two-factor authentication, change your password, and verify your profile. Protect the account that holds your lease and payment history. | Settings (menu) | Read |