If your tenancy agreement includes a security deposit, a dedicated card appears on your dashboard until you pay it. This is a one-time payment, separate from your monthly rent, and it is refundable at the end of your lease (subject to your landlord’s conditions).
Who this is for
Tenants who see a Security Deposit Required card on their dashboard.
What you’ll get done
Your security deposit paid via Paystack, the card removed from your dashboard, and a clear understanding of the refund conditions.
Before you start
- A Nigerian debit card, bank app, or phone for USSD.
- The amount is shown on the card. You do not need to calculate anything.
Steps
1. Find the Security Deposit card on your dashboard
The card is labelled Security Deposit Required with a One-time Payment badge. It shows:
- Security Deposit: the base amount your landlord set.
- Platform Fee (3%): calculated automatically.
- Total to Pay: the sum of both.
2. Click Pay Security Deposit
The button shows the exact total: Pay Security Deposit – ₦[amount]. Click it.
3. Confirm the payment
A confirmation dialog asks you to confirm: “Confirm security deposit payment of ₦[amount]? This is a one-time refundable deposit required before moving in.”
Click OK to proceed.
4. Complete the Paystack checkout
You are redirected to Paystack. Choose card, bank transfer, or USSD. The process is identical to paying rent.
5. Return to your dashboard
After payment, you land back on your dashboard. The Security Deposit card disappears. A receipt is generated and available in your payment history.
What “refundable” means
Your tenancy agreement specifies the conditions under which the deposit is returned. Typically, it is returned in full at lease end minus any deductions for damage or unpaid charges. Review the security deposit refund section of your lease carefully.
If something goes wrong
The card does not appear. Your landlord either did not set a security deposit in the tenancy agreement, or it was bundled with your first rent payment.
Payment failed. Same troubleshooting as rent payments: check your card limit, try bank transfer, or contact your bank.
What’s next
With the deposit done, set up recurring payments. See Setting Up Auto-Pay.